Help Center

4 months minimum.

Once the lease is over you have one of the four options, you can: 

1) Renew your lease  

2) Exchange your items for other items and enter into a new lease

3) If you love the items you can own them at no extra cost (Minimum rent duration should be 12 months to own products)

4) Return the items back to us, just call us and we'll pick them up

No deposit return and we might charge you some minimum amount.

However, we do understand that there can be genuine conditions at time, so we can work something out for you in such circumstances.

We have a simple lease agreement that you will need to sign after you place the order. If you’d like to review it ahead of time, email us at help@furniturerent.ca, and we will be happy to share it with you.

We know it sounds a bit unfair to you. Well, we got to do what we got to do to beware of fraudsters (we know you suffer for no fault of yours). But the great news is, at the end of your tenure you get your deposit amount back in full.

We have flat rate for Delivery and Assembly of our products. 

Student Packages : $99.00

One Bed Room Package: $199.00

Two Bed Room Package: $249.00

Please note: FRENT contracts 3rd Party for all the logistics. 

It typically takes 7 days from the date of order confirmation to get all the furniture products delivered and assembled to your place. 

Sometimes a few products may be out of stock. In that case a representative from FRENT will get in touch with you to find a replacement. 

Edmonton. Unfortunately we are small now but you will see us around a lot of locations in coming years.

However, to be fair to Edmontonians, we are going to cover Edmonton suburbs with additional delivery charges (CAD 199).

As much as we would like to deliver it instantly to you, sometimes logistics can act a little tricky. 

So once you place your order with us, we contact you immediately and the delivery date will be worked out between both of us. We promise it will be as per your convenience and schedule.

Upon agreeing on a feasible date, a confirmation notification will be sent via Email/SMS.

Yes, you can always upgrade you order. It will be delivered to you as per your order. 

Yes, for your own benefit - to check  initial products on delivery (no. of items and if the order is correct) and sign the agreement on checking up the items. However, staying later when assembly is going on, depends on you.

Depends on the situation. Additional fee - for pickup. However, if we are the reason for your displeasure (issues on product side), we will incur those expenses and not you.

Unfortunately, we cannot inspect the apartments before delivery. But the good part is the item size will be mentioned on the product details. So you can make an informed decision based on that information.

 As part of the pickup process your will be charged a pickup fee of $199 as stated on your contract.

Up do 7 day, we levy no charges. However, we need some advance notification from you.